Shipping policy

US SHIPPING:

We ship though the following carriers: USPS and UPS. All shipping will have a tracking number so you can follow up on your order. Standard shipping is 3-7 business days.

Once your payment has been processed, you’ll receive an email confirming your order. Orders are packed and shipped on business days only. As we use a third party fulfillment center to deliver orders, delivery times are estimates only. It is possible your order may arrive earlier or later. There may be delays for holidays. Watch for an email from us with tracking information.

For questions regarding your order, please get in touch by the email: info@luxususa.net

Please reference your order confirmation number, and if available, your tracking number.

IMPORTANT: PLEASE NOTICE THAT WE CANNOT CHANGE YOUR ORDER INFORMATION (PRODUCT SIZE, SHIPPING ADDRESS, ETC.) OR CANCEL IT AFTER ORDER IS CONFIRMED AND PROCESSED.

INTERNATIONAL SHIPPING:

Shipping outside USA may take from 7 to 30 business days, depending on the country for standard shipping option.

International Shipping Policy Disclaimer:

We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide. The responsibility is yours to check with your country's customs office to verify that your products can clear customs.

We will do our part and follow the exact directions in your order. We will ship your order to the exact address that you provide. Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection. We will give you the best service and ship it very quickly at the rates that we have agreed to on our site - you pay actual shipping charges based on the weight of the package.

Note: International customers are responsible for ensuring that the products ordered can be lawfully imported to your country. When ordering from our website, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Orders shipped to countries outside of the United States may be subject to import taxes and customs duties levied by the destination country once a shipment enters the country.

IMPORTANT: PLEASE NOTICE THAT WE CANNOT CHANGE YOUR ORDER INFORMATION (PRODUCT SIZE, SHIPPING ADDRESS, ETC.) OR CANCEL IT AFTER ORDER IS CONFIRMED AND PROCESSED.

For further assistance, please contact our Customer Service Team at info@luxususa.net